Amit Mishra - Healthcare Business Development Executive Resume

Professional Summary

Revenue-Driven Healthcare Executive with 8+ years of proven success in behavioral health administration, delivering exceptional financial performance including $700,000+ monthly revenue across full continuum of care for 8 consecutive fiscal quarters. Expertise in private-pay models with industry-leading <10% discount rate and +65% growth in Average Daily Census (ADC). Specializes in high-net-worth client relationships, out-of-network benefit navigation, and strategic business development in competitive behavioral health markets.

Distinguished leader in admissions, business development, and operational excellence with comprehensive experience spanning direct client care, utilization review, financial management, and team leadership. Proven ability to build and nurture robust referral networks while implementing strategic initiatives that expand market share and ensure highest quality client outcomes.

Core Competencies

Business Development & Sales

Revenue Optimization

Private-Pay Negotiations

High-Net-Worth Client Relations

Out-of-Network Benefits

Referral Network Management

Strategic Planning

Policy Development

Crisis Intervention

Team Leadership

Financial Management

Utilization Review

Professional Experience

Executive Director

Clear Horizon Recovery | Austin, TX

April 2021 – October 2024

Generated record-breaking revenue: Achieved $700,000+ monthly revenue across full continuum of care for 8 consecutive fiscal quarters through strategic private-pay model implementation
Drove exceptional growth: Increased Average Daily Census (ADC) by 65% while maintaining industry-leading <10% discount rate
Led comprehensive operations: Oversaw all admissions and business development, providing expert guidance to prospective clients and families on care options and financial solutions
Implemented strategic initiatives: Created and executed experiential strategies that successfully expanded market share and enhanced client engagement
Optimized operational efficiency: Developed and implemented new policies and procedures, significantly improving compliance and operational workflows
Maintained financial excellence: Managed all organizational financial records ensuring strict accuracy and adherence to financial policies

Director of Admissions

Alta Loma Transformational Living | Georgetown, TX

January 2022 – June 2024

Specialized in high-value clients: Expert in navigating complex financial arrangements for high-net-worth individuals and families, primarily utilizing out-of-network benefits and private-pay programs
Negotiated significant contracts: Structured comprehensive financial agreements for private-pay clients, ensuring clarity, commitment, and optimal revenue capture
Built strategic relationships: Developed and maintained robust network of referral sources and client families, serving as primary point of contact for complex cases
Managed intake operations: Handled all incoming referrals, providing tailored recommendations and compassionate guidance to prospective clients
Streamlined processes: Developed and refined admissions processes to improve client intake efficiency and enhance overall client experience

Senior Billing Specialist

BRC Recovery | Manor, TX

October 2020 – April 2021

Maximized reimbursements: Served as dedicated advocate for clients, communicating directly with insurance companies to secure maximum benefit reimbursement from out-of-network providers
Optimized revenue cycles: Managed complete claims lifecycle including submissions, follow-ups, and appeals to maximize revenue recovery
Ensured accuracy: Verified insurance benefits weekly across multiple platforms to maintain precise and accurate billing processes

Assistant Director of Recovery Housing

BRC Recovery | Manor, TX

April 2017 – October 2020

Supervised large-scale operations: Managed aftercare system comprising five sober living homes and two sober apartment buildings, ensuring safe and supportive environments
Led diverse teams: Mentored and managed teams of up to nine Recovery Residence Managers while actively managing personal caseload of clients in peer recovery
Ensured compliance: Provided operational oversight to maintain regulatory standards and industry best practices

Certifications & Professional Development

Licensed Chemical Dependency Counselor Intern

Institute of Chemical Dependency Studies, Houston, TX

2019

Certified Peer Recovery Support Specialist

Recovery People Foundation, Austin, TX

2017

Certified Bookkeeping Professional

Online Certification Program

January 2023

Technical Proficiencies

Salesforce

HubSpot

Kipu

Best Notes

Zencharts

Lightning Step

Availity

Microsoft Office

QuickBooks

Awards & Recognition

Employee of the Year

December 2023

Employee of the Month

Awarded 4 times for exceptional performance

Key Performance Metrics

$700K+

Monthly Revenue Generated

+65%

ADC Growth Achievement

<10%

Industry-Leading Discount Rate

8

Consecutive Fiscal Quarters